Skip to content

SLA Reports

When reporting (un)availability of your monitored services, it's often desired to get an SLA report for all relevant monitors for a given time period. Instead of manually visiting each monitor's incident overview page and manually selecting the desired time period all the time, users can use the SLA Report functionality to get a quick overview of multiple monitors and how they performed over a given time period at a glance.

Report Generation

When creating a new SLA report, you need to select a time period and all tags of the monitors you want to include in the report. If a monitor has at least one matching tag with the tags you provided, it will be included in the report.

Additionally, you can choose to exclude certain unavailability periods from the availability calculation. This depends on how you want the SLA report to be generated and interpreted. You can

  • exclude all unavailability periods that started within a maintenance window and/or
  • exclude all unavailability periods that didn't cause a single notification to be sent.

An SLA report is always a static snapshot from the moment you create it. It will not update itself, when you add or remove tags from your monitors that are included in the report or if you rename or otherwise change them.

Depending on the amount of monitors you include in the report, it might take a few seconds until the report is generated and ready for you to view.

Exporting

For further processing, Argus allows you to export all generated SLA reports as

  • CSV (Comma Separated Values)
  • XLSX (Microsoft Excel)